At Alpha Rho we take great pride in our ability to provide our customers with top-quality product support and customer service. For over 35 years Alpha customers have enjoyed great personal customer service with 100% attention to the smallest detail. At Alpha Rho you won’t get lost in the shuffle, in fact when you call our customer service department you deal one on one with one of our veteran customer service representatives. It is this aspect of our business combined with a top notch product that has made us number one in the industry for well over three decades!
We’re committed to giving you lots of personal attention too! When you call, mail, fax or email Alpha Rho, you can depend on fast, friendly service. We look forward to hearing from you and hope you will join the long list of our satisfied, happy customers.
But don’t just take our word for it, see for yourself. Listed below are a few of the many customer response letters we receive every day!
- “We create “kits” to keep small pieces together, occupy a large enough space in our inventory that it is easily noticed if something is missing, and help us maintain as close as possible 100% tool control. I just wanted to express our gratitude for providing the samples, and in such an expeditious manner, that we were able to put the transfer punches in PNCH01 into service for the technicians on the floor.” — Tim, RMP Tool Coordinator
- “We are absolutely thrilled with our little printed boxes… product, printing, delivery all highly recommended! Thanks so much!”
- “I’d like to thank you for helping us last month with our box dilemma; you came through for us when nobody else could. Also interested in placing more orders with you in the future. Again, thank you for all your help.”
— J.C., Levy Awards
- “Thanks alot!! You really made my day today being so helpful and having what I need.”
- “We’re impressed with your service!!! Good gracious, I only placed the order yesterday – did you work through the night?”
— Graftons International
- “I tried to call you this afternoon to let you know that we’ve got the new boxes and they’re great. Thanks for all of the great work you’ve sent over to us, its a pleasure doing business with Alpha-Rho!”
- “Thank you so much for accommodating our very small order for an almost impossible to find box size. If we should ever need a larger quantity of plastic boxes, or are ever asked to recommend someone for this item, your company is will be highly recommended – great response time, personal service and excellent packaging. It’s really great to find a business with your qualities especially in this day and age when most suppliers would have said ‘sorry can’t help you.’ “
— Cynthia, TRW
- “You have been more than helpful on such a minor order. I can only imagine how you must respond to large client sales. I will be dedicated to informing everyone about your helpfulness and your poducts and I know I can use your customer service as an example to our students here at the College.”
— Sanford University
- “Thank You! What Great Service :^)”
- “I received the samples (Item 941 and Item 65) and was very pleased not only with the quality matchup but also your prompt response.”
- “We’re using your boxes on more of our products and it’s working out very well-your quality is great. Thanks for the excellent service, too.”
- “Thank you for your help with my order. It was a pleasure working with you. I wanted to send a quick note to express how impressed I was with your service and quick delivery.”
— L.N., Harvard Business School
- “Thank you for the boxes, we received them yesterday and they are perfect for my wife’s needs. If this is an example of the way you handle your regular business, you are to be congratulated.”
- “I received the boxes Friday and the customer picked them up. I am very thankful for all the assistance I received from you on this order. I have cut a check and it is mailing out today. Again, thanks for the help, sometimes it is difficult to find a vendor willing to accommodate small orders, much less orders from someone they have never heard of!”
— Katie, C Stone